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View Single Post  Topic: Ultraproducts.com RMA Process = HORRID POLICY WORST EVER 
Author Message
NO TACT
Rated PG


PostPosted: Tue, 19 Apr 2005 13:59:19    Post Subject: Reply with quote

Hellfire wrote:
I've had a RMA with AMD, WD and MSI in the past month.

Each one of the offered to send me a new item once they recived the one from me. I needed it faster, they required a CC to pre-charge it. Wasn't actually charged the amount, unless I didn't return the item within a set period. These are larger companies, could just be how they handle their RMA's to ensure something is returned.

The SSN is wierd though.


I asked if they could do it the "I will ship the dead drive back and you can inspect it and ship me a replacement." They said that is not their policy it is done by charging my credit card.

That is my gripe.
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